Good leadership is vital in the success of any business. Lair’s management team serves a dual leadership role not only for Lair but for many of our clients. By creating processes and best practices to improve efficiencies and reduce costs, these practices benefit Lair as well as our clients by contributing to healthier bottom lines. The Management Team continues to evaluate emerging technologies and business processes that will complement our clients’ businesses.

Thomas Raad

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Thomas Raad is the President/Owner of Lair Services. He is responsible for the day-today operations of client services and accountable for Lair’s sales growth and planning. Tom works hard to provide the most cost effective and efficient technology solutions for every client while remaining committed to high quality service and support.

With over 15 years’ experience, Tom has worked with both Fortune 100 and small businesses. He is able to provide invaluable and insightful observations about the technology needs of clients of all sizes, in a variety of industries. As a Field Technician for Verizon, he was responsible for identifying solutions and minimizing the effects to the client’s operations. He is a seasoned professional that can easily communicate IT concepts to clients while providing trustworthy advice regarding advancing the technical capabilities of their business. He is an asset to Lair Services with his technical knowledge and sharp attention to detail.

He has a BA in Management Information Systems from University of South Florida and has helped Lair Services gain the recognition of being one of the “USF Fast 56.” This award is given to the fastest growing University of Florida Alumnus owned or led organizations in the world. In addition to his busy schedule, Tom maintains an active role in local professional networking groups.

Edmond Raad
General Manager

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Edmond Raad is the General Manager for Lair Services Inc. As the General Manager he is responsible for critical operational processes including service level agreements, financial processing, HR administration, business planning and procurement.

Ed is a dynamic professional with over 30 years of experience in diverse industries where his leadership and organizational skills were essential to the success of account development and client/vendor relationships. His leadership among large organizations enabled him to fine tune his ability to understand complex concepts. His skills to communicate at a level of understanding that benefits a client’s growing business are another key differentiator. Prior to joining Lair services Ed was Vice President of Sales for Super Media, formerly Verizon Information Services.

It is rare that an organization possess the leadership of an individual with his knowledge and expansive business experience. This makes Ed an asset to Lair Services with his dedication to strong leadership, action-oriented goals and his high-level of professionalism. Ed has an advance management degree from Fuqua School of Business at Duke University.

Aaron Hebeisen
Director of Managed Services

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Aaron Hebeisen is the Director of Managed Services. As the Director he is responsible managing the activities of the service team, providing technical assistance and support to clients, and is the resident expert on support tools, techniques and services.

With over 17 years of experience in the industry, Aaron is a self-motivated individual that is passionate about the world of Information Technology. Prior to Lair Services, Aaron was the Director of Information Technology for the University of Florida Athletics. His responsibilities included leading infrastructure and user support groups, development of professional IT plans and policies, and supervision of the HR recruitment process including the development, retention and organization of the University’s IT staffing.

Aaron is an asset to Lair Services with his passion for IT and his dedication to providing the client with service that exceeds expectations.